Customer Awareness


Company Information



Company/Provider: Pro-Active Public Services College (Pty) Ltd

Email: Send Enquiry / Make A Booking

Telephone: 0123466589



Address:
132 Nicolson Street
Brooklyn
Pretoria
Gauteng
South Africa

Price:
R 5980.00

Course Description

This skills programme has been designed to provide the learner with the knowledge, skills and attitudes to effectively process incoming and outgoing telephone calls, monitor and control the reception area and monitor customer satisfaction.

This programme is aligned to the following Unit Standards:

• Monitor and control reception area (NLRD 13928), 7790.

Date(s)

7 - 11 Oct 2013 – Pretoria
27 – 31 Jan 2014 – Pretoria
9 – 13 June 2014 – KZN
30 Jun – 4 Jul 2014 - W/Cape
21 – 25 Jul 2014 – Pretoria
10 – 14 Nov 2014 – Pretoria

Duration

5 days

Notes



Location

132 Nicolson street
Brooklyn
Pretoria

Venue

Pro-Active House
132 Nicolson street
Brooklyn
Pretoria


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