Customer Care


Company Information



Company/Provider: The Peer Group

Email: Send Enquiry / Make A Booking

Telephone: +27 11 787 6781



Address:
272 York Street, Ferndale
Randburg
Johannesburg
Gauteng
South Africa

Price:
Request A Price

Course Description

This course takes a unique look at the level of customer service. The level of customer service in many companies is shockingly low and companies that can significantly improve their customer service levels will outshine their competitors.

Therefore, this course examines skills for customer service excellence including professionalism, ethics and communication skills. It will equip them with skills to turn complaints into positive opportunities, to handle complaints pro-actively, positively and efficiently to build better long-term customer relations.

Date(s)

Contact us for the latest training schedule.

Duration



Notes

Please use the enquiry form above to find out more about this course or the booking form to make a booking!

Voted South Africa's Top Training Company

Location

Randburg

Venue

272 York Street, Ferndale


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