Essential Office Skills for PA's, Secretaries and Office Support Staff - 2 Days


Company Information



Company/Provider: Institute of Secretarial Studies

Email: Send Enquiry / Make A Booking

Telephone: +27 12 376 4282



Address:
Scott Street
Hartbeespoort
Countrywide
Gauteng
South Africa

Price:
R 2890.00

Course Description

Overview
This seminar allows those working in an administrative office environment to develop the skills required to be part of an effective office. You will develop techniques and strategies for effective planning, organising and confident communication. Discover the many tools that can help you manage your time, prioritise and work more effectively meaning you have more time to complete critical urgent tasks. Learn how to proactively contribute to the successful achievement of your individual goals and to the successful running of an office.

Certification: NQF Level 4, 6 Credits

Day 1

1. Super Assistant: What the Boss Expects.
2. Styles and Different Kinds of Bosses;
3. Professional Presence: Looking and Acting the Part;
4. Difficult Personalities and Difficult Situations: Dealing with Challenges;
5. Time Management;
6. Conflict Management;
7. Stress Management;
8. Personal Branding;
9. Project Planning;

Day 2

1. Effective Diary Management;
2. Successful Events Management;
3. Professional Business Writing;
4. Travel Arrangements;
5. Meetings, Minutes and Conference Management;
6. Accurate Filing and Recordkeeping; and
7. Tools of the Trade: Voicemail, Email, Memos, and More.

Date(s)

The course will take place over 2 days - 09:00 to 16:00

Duration

2 Days

Notes

For further information including availability and fees, please complete the enquiry form above or the booking form to make a booking.

Location

Countrywide

Venue

Kempton Park,
Midrand,
Cape Town,
Centurion,
Hartbeespoort


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