Reception & Telephone skills


Company Information



Company/Provider: options in training (pty) ltd

Email: Send Enquiry / Make A Booking

Telephone: +27008878885



Address:
160 Corlett Drive
Bramley
Johannesburg
Gauteng
South Africa

Price:
R 2100.00

Course Description

Frontline staff shape the face and voice of your company, so it is vital that receptionists create a positive and professional impression. They need to be able to process incoming visitors, queries and deliveries warmly and proficiently. All telephone calls should be handled with discretion and assertiveness.

The staff who manage the control room of your business should be equipped to manage resources and time well, through careful planning and prioritization.

As your reception staff build rapport with clients and customers, your productivity is sure to increase.

Date(s)

7 February 2018
23 March 2018
9 April 2018

Duration

1 day

Notes



Location

160 Corlett Drive, Sandton, Gauteng

Venue

options in training


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